Privacy policy
What do we do with your Information?
- When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): We may send you emails about our store, new products and other updates with your permission.
How do you get my consent?
- When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. Let's ask for your personal information for a secondary reason, like marketing. We will either ask you directly for your expressed consent or allow you to say no.
How do I withdraw my consent?
- If you change your mind after you opt-in, you may withdraw your consent for us to contact you for the continued collection, use, or disclosure of your information at any time by contacting us at info@heliosdermacare.com and mailing us at Helios Advanced Skin, Hair & Laser Clinic to return it. First Floor, Aalayam Space, 4, Ananda Rd, Alwarpet, Chennai – 600 018.
Disclosure
- We may disclose your personal information if required by law or if you violate our Terms of Service.
Payment
- We use RazorPay for processing payments. We/RazorPay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
- Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure that our store and its service providers handle credit card information securely.
Third-Party Services
- In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
- We recommend that you read the privacy policies of these providers so you can understand how they will handle your personal information. In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
- Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
- When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Security
- To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
Cookies
- We use cookies to maintain your user session. Cookies are not used to identify you personally on other websites.
Age of Consent
- By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.
Changes To This Privacy Policy
- We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
Questions And Contact Information
- If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or want more information from us, please email us at info@heliosdermacare.com or write to us at Helios Advanced Skin, Hair & Laser Clinic to return it. First Floor, Aalayam Space, 4, Ananda Rd, Alwarpet, Chennai - 600 018.